Refund policy
Shipping Policy
Worldwide Shipping
We ship globally. Ensure your address matches PayPal and includes a valid phone number and tax number (if have).
Processing Time
- Standard: Within 12-36 hours
- Assembly required: Up to 72 hours
Delivery Time
- Typical: 15-25 business days
- Range: 7-60 days (depending on destination and customs)
- Brazil/remote islands: more than 60 days (Tax Number required for Brazil)
Battery Shipments
Battery parcels undergo stricter inspections and may take longer. Your patience is appreciated.
Peak Seasons
Expect delays during Christmas, New Year, and Chinese Spring Festival.
All orders include tracking numbers.